Picture this: you’re meeting with a potential client and everything has started out great. You’ve hit it off really well with them, the conversation is flowing, and things seem to be heading in the right direction for you to land this sale and gain a new customer. All of a sudden, you realize that you’re not sure how to steer the conversation towards closing the deal. How do you get them to sign on the dotted line? Keep reading for a few helpful tips on closing your sale!
Ask Them What They Think
Once you’re done with your pitch, it’s time to check in with your prospect to see if all of their questions have been answered or if they have any objections. Checking in with your potential customer will ensure that you’re able to address their concerns in the present, instead of waiting to hear from via email or phone later on. For example, you can ask a question like, “Does the payment solution I’ve proposed sound like it will work well for you and your business?” If your prospects answers, “yes,” you know it’s time to proceed with signing them on as a new client. If they answer, “no,” ask them why! Maybe they’re concerned about the credit card processing costs, the set-up time for the payment hardware you’ve recommended, or the complexity of the payment process. Whatever their objection, asking them about their concerns will give you a chance to address and hopefully eliminate them.
Don’t Be Too Salesy
This is one tip that goes for all phases of the sales process. Don’t be a stereotypical salesperson when you’re trying to land a new client! Being overly confident, pushy, and aggressive can put a bad taste in a prospect’s mouth, so it’s important to sell FlashBanc products and services to them like you’re talking to a friend. A great salesperson doesn’t intimidate or try to manipulate prospects; a great salesperson builds a professional relationship with a prospect and does everything they can to meet their needs.
Make The Next Steps Simple
Before even going into this sales meeting, you should have a firm grasp of what the next steps are for becoming a client at FlashBanc. Take advantage of the guidance from your Sales Director and the training materials on the FlashBanc training portal to make sure you have a clear understanding of what happens after your clients says, “yes.” Be prepared to answer questions from your new client about who on the FlashBanc team to contact for questions regarding billing, customer service, additional product and service offerings, and technical issues. Presenting your new client with a clear path to getting them set-up will put them at ease and make them feel confident about choosing you as their provider of payment solutions.
Need More Help?
The entire FlashBanc team is here to help you succeed, so please use us as a resource! If you have any questions about how to close sales, contact your Sales Director or check on the FlashBanc training portal for assistance. Happy selling!